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Service Overview |
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 It is going to be easy to manage SUN servers when a customer applies KIDC's Maintenance Service. Maintenance service provides immediate trouble-shooting, periodic maintenance, optimization, and reporting. Especially, KIDC's on-site experienced engineers are ready to support your servers and all spare parts are stored in KIDC so that guarantees quick and immediate trouble shooting service |
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Service Configuration |
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SUN |
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| Server class |
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O/S equipped SUN servers |
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| Services |
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- Trouble Shooting : Hardware and O/S trouble shooting (24/7/365)
- Periodic maintenance (1/Month), System Optimization(1/Semiannual)
- Upgrade:O/S, System software patch, introducing new technologies
- Report: Result reporting
- Education : 2 courses/year(SUN), 30 customers/semiannual(Linux)
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Effects of Service Introduction |
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KIDC Maintenance Service |
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Existing Service |
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| Promptness |
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On-site engineers' trouble shooting |
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Hard to make a quick response |
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| Economical efficiency |
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Save cost than existing service |
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7~8% of a supply price(SUN) |
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| Procedure of contract |
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Following with the Co-location contract (one-stop service) |
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Special contract should be concluded with a server maintenance company |
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| Periodic maintenance |
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Periodic maintenance (1/Month), System Optimization (1/Semiannual) |
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1/month |
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| Spare parts management |
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Stored in KIDC |
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Maintenance company manages |
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| Education |
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Free Education |
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N/A |
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