|
|
|
|
 |
 |
|
|
|
 |
Service Overview |
|
|
 To satisfy customer's needs of monitoring and reporting tools for network, server and system, KIDC introduces self-developed IMS (Integrated Management System) as a leading Data Center. It monitors, analyzes, and compiles integrated statistics of servers, network and systems so that makes customers can save required large investment in staffing and building management system. |
|
|
|
|
|
|
Service Characteristics |
|
|
 With a vast pool of industry knowledge and experienced KIDC experts' know-how |
| High-availability monitoring, management and reporting tool |
| Internet-based system |
| Centralized management architecture |
| Prompt troubleshooting and diagnosis 24/7/365 |
|
|
|
 |
Service Products |
|
|
|
KIDC IMS Basic |
|
|
|
|
|
| Basic |
|
| System Management |
|
|
 |
Configuration Management |
|
- Input information and levels of customer's system, network, and service |
|
- Asset Management |
|
- Threshold and Self-corrective action setting |
|
|
Fault Management |
|
- Alert report and management according to customer's pre-input levels |
|
|
Performance Management |
|
- Monitoring the utilization of core system resources (CPU, Memory, etc.) |
|
|
Process Management |
|
- Monitoring and management of process |
|
|
Event Management |
|
- Management of customer's pre-input events |
|
|
Storage & backup Management |
|
- Storage & backup Status Monitoring |
|
|
|
| Network Management |
|
|
|
Traffic Management |
|
- Traffic monitoring and management of each server and port |
|
|
Performance Management |
|
- Monitoring the utilization of core system resources (CPU, Memory, etc.) |
|
|
Fault Management |
|
- Alert report and management according to customer's pre-input levels |
|
|
CNMS |
|
- Customer Network Management System |
|
- Management and monitoring customer's private network |
|
|
Link Management |
|
- Link status reports for graphical and summary information |
|
|
|
|
|
|
|
|
KIDC IMS PLUS |
|
|
|
|
|
| Plus |
|
| System Management |
|
|
|
Included KIDC IMS Basic |
|
|
DB Status Monitoring |
|
- Monitoring the utilization of core DBMS resources (Memory, Parameter) |
|
|
URL Monitoring |
|
- Monitoring the end-to-end response time for customer's web server and specific services |
|
|
Web Log Analysis |
|
- Various statistics for historical information |
|
|
|
| Network Management |
|
|
|
Packet Analysis |
|
- Analysis for ISP, IP, Port, Service, Packet trend |
|
|
|
| Report & Consulting |
|
|
|
Network, Service status reporting & consulting |
|
|
|
|
|
|
|
|
KIDC IMS Premium |
|
|
- With KIDC IMS tool, KIDC's experienced experts monitor customer's system, network, and
service as well as control and manage according to customer's service operation process |
|
|
 |
|
|
|
|
|
 |
|
|
|
|
|
|
|
