Co-Location is a service that allows companies to lease space inside a data center's state-of-the-art facility to install their server equipment. At KIDC, the co-located servers are connected via Ethernet, through KIDC's core router, directly to the Internet backbone. KIDC's Co-Location service allows servers to perform at a speed that is up to 28 times faster than T1 connections, at one third of the cost. It's not easy to find a Co-Location facility that offers a comparable performance/reliability mix to KIDC's facility. We operate one of the newest, most desirable Co-Location sites in Korea. Not only does our fiber-based backbone connection provide your server with unrivaled throughput performance, but also, our redundant core routers, redundant Ethernet paths and on-site uninterrupted power plant ensure your server's accessibility 24 hours a day, 365 days a year.
02.
Why should I co-locate instead of getting my own connection?
The main reason to opt for Co-Location is cost. It is very expensive to maintain your own connection. For instance, a dedicated 28.8Kbps modem would cost approximately $125.00 a month to leave it connected 24 hours a day, seven days a week from your ISP. The phone line, which the modem would run over, costs at least $30.00 a month. This $155.00 would be incurred monthly as direct costs for a mere 28.8Kbps connection. There will be additional charges of about $300.00 to install extra phone lines. If there were any kind of appreciable traffic to your server (web hits, incoming or outgoing e-mail, etc.), an ISDN would be the next logical step. A single channel dedicated ISDN (64Kbps, about twice the speed of the modem) would cost approximately $60.00 a month from your local Telco (assuming that you are located in an area that supports the technology). The full-time connection to your ISP would be approximately $300.00 a month. That's $360.00 a month, and that is only for 64Kbps. Installation will be about $250.00, and you will need some networking equipment which will cost another $200.00 minimum. (Still Quite Slow!) Your own T-1? This would be very expensive... Thousand of dollars per month!! Already, the cost alone is somewhat of a prohibiting factor. And, the bandwidth would still be quite limited. Of course, what about all of the support costs which you will have to absorb to keep the connection active full-time? By opting to co-locate with KIDC, you pay one flat rate for connectivity and space. And all the other benefits come with it.
03.
Why is Internet outsourcing a key to success?
In order to ensure the quality, reliability, availability and redundancy of Internet operations, corporate IT departments must make substantial investments in network infrastructure as well as in the physical environment necessary for effective operation of network. In addition, such systems have to be monitored and managed 24x7 by technical experts. This not only requires a huge initial investment but also a substantial amount of company resources have to be allocated to manage the system properly. KIDC sees an opportunity to provide a combination of Internet outsourcing, collaborative systems management and Web technology services that will enable reliable performance of mission-critical Internet operations.
Related To KIDC
01.
What does KIDC do?
KIDC is a leading provider of Internet systems and network management solutions for enterprises with mission-critical Internet operations. The company offers state-of-the-art Internet Data Center facilities located in 2 major metropolitan areas in Korea. Connectivity to the Internet is provided through a high-speed, high-availability and redundant network infrastructure. In addition to its core services, KIDC offers such value-added services as advanced proprietary security technologies. In short, KIDC provides businesses with the tools needed to maintain the highest availability and performance for their mission-critical Internet operations 24 x 7.
02.
What are the benefits of co-locating with KIDC besides bandwidth?
In addition to bandwidth, KIDC provides: Full-time UPS (that's Uninterrupted Power Supply);
Provision of IP addresses and DNS services (for multiple domain hosting);
weekly or monthly backups of your server upon your request;
unlimited access to your server ;
(absolutely no connection charges);
24 hour/365 day technical support;
Climate controlled environment;
Crisis verification and notification
(if your server goes down you and our
technical support staff will be automatically notified).
Real time web based traffic utilization graphs.
03.
What industries does KIDC serve?
KIDC has established a diverse customer base in a wide range of industries, including financial services, broadcasting, print media, portals, online games, high tech companies, and search engines.
04.
Can we get more information about KIDC's pricing scheme?
We charge for the two different components of a co-location solution based on your needs., 19'' or 23'' half and full cabinets and standard and gold cages are available for co-location spaces. For connectivity, several grades of bandwidth are available. You will get charged for the combination of the space and the connectivity that you choose for your server. If you have specialized connectivity needs we also offer some extra capabilities that may be put to skillful use such as our Internet Exchange Services, Telco Support and Remote Management Service. Please contact our international customer support team directly global@kidc.net for more detailed pricing information.
Overseas Customers
01.
Can a company from overseas sign the service agreement? Some countries only allow local company to sign service agreement?
You can sign the service agreement with KIDC in Korea. KIDC can send you the Service Agreement or you can provide us your own Service Agreement, which will be examined by KIDC carefully.
02.
Do you accept orders from overseas?
Yes. We are pleased to have customers around the world. If you have a branch office in Korea, you can simply notify us the contacts. KIDC will then bill you through the Korean Branch directly upon your request.
03.
How do I get my server to KIDC?
Begin by setting up your server the way you want it. Once this is done, unplug it and pack it securely in a box (preferably, using the original manufacturer's box and packing materials). Call Federal Express, the UPS, Airborne Express, or any other shipper, perhaps and have it shipped over to KIDC. Immediately upon receipt of your server, KIDC's technical support team will install and connect your server to our lines, and notify you of your server's location and how to gain complete access to it (All the instruction should be given clearly). Preferably, we would like your technician to install S/W, H/W on site. Depending on the level of installation, remote hands service charges may apply.
04.
How do we access our co-located server?
Locating a server in a different geographic location raises the question of access. From time to time, you may need to change server settings, reset the power or make programming alterations. With our Web-based, Remote Console and Power gate service, you can access your server remotely for most tasks, 24 hours a day. We will also issue you a security card that allows you to physically access your server at any time.
05.
Will I have unlimited access to update Web pages?
You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your Web pages from your own workstation and upload files to your Web site at your leisure.
06.
What if something happens to my server and I lose all my data?
KIDC can provide back up for your server on a monthly/weekly basis. We highly recommend that you provide complete backup for your entire server before you ship it. Customers are entirely responsible for the back up operation itself from this point onward. KIDC can only provide tape (DAT etc.) replacing services manually for free of charge. Data Back Up Solution Package will be available in the near future.
07.
What if I need to upgrade my system software?
KIDC provides trained hardware and software technicians to handle all of your upgrade needs. For technical support issues and hardware/software upgrades, there are 3 Levels of Remote Hands Services available at additional cost. Please contact global@kidc.net directly for quotation.
08.
What if my server crashes?
24 hour a day, 365 days a year, technical support is available to handle this issue., When you sign up, KIDC will give you a technical support phone number, pager number, e-mail address and a username/password to our NOC. All of the aforementioned contacts will be available 24 hours a day 365 days a year.
09.
Is there anything required for my server that KIDC does not provide?
Software, which is needed to run your server. Many software packages are available through our vendors.
10.
What is the difference between 10M shared and 10M dedicated in terms of performance?
Whereas 1 user fully occupies 10 Mega dedicated line, 5 users share 10 Mega Shared line.
11.
What about insurance?
KIDC strongly suggests that you insure your system before you send it to us. Full coverage will only cost you about $50/year for most systems. You may already be covered with your current insurance policy, so check with your insurance company. Although KIDC takes every precaution to protect your equipment (and ours), unforeseen accidents do happen.
Account
01.
How long does it take to set up a new account?
Orders are processed within a minimum of 3 business days, sometimes less than 3 business days. Once an account is set up an activation notice will be sent to you via e-mail including a user ID, password, and FTP hostname. You can begin uploading files to your new Web site immediately.
02.
Can I upgrade my account?
Yes. You can upgrade your account at any time. We will invoice you for the pro-rated monthly charges and for any applicable set-up fees. Please email your request to global@kidc.net and be sure to include your domain and user IDs.
03.
Can I resell space within my own account?
Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not be possible to acquire multiple account passwords for FTP access.
04.
For payment methods, is T/T allowed?
We do accept T/T. You must clarify Account Holder Name as Korea Internet Data Center.
Domain
01.
Can I check domain name availability?
Yes. You can check domain availability directly from KRNIC.
02.
Does KIDC handle domain registration?
Yes. KIDC will contact the InterNIC or KRNIC once your account is activated to request either a new domain name registration or transfer. You do NOT need to submit a registration or modification template to the InterNIC or KRNIC as this duplicate submission will only delay your registration process.
03.
Can I transfer existing domain names to KIDC Network?
Yes. Whether you place an order by telephone or via online by filling out our order form please be sure to specify whether you are requesting a transfer or a new domain. You should keep the service at the present site while waiting for InterNIC or KRNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All e-mail and Web pages will still be accessed from the current site. When InterNIC or KRNIC announces the completion of the transfer there is a 72-hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site at KIDC until they update their DNS.
04.
How long does it take before my domain name is active?
Once the InterNIC or KRNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72 hours before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.
05.
What does InterNIC fee or KRNIC fee for domain registration?
The InterNIC charges $70 to register a new domain name. This fee covers the first two years. They currently bill at a rate of $35 per year. The InterNIC will send you an invoice via e-mail between 3 to 6 weeks after the domain is registered. 'kr' domain name registration cost 33,000 Korean Won per year including the Value Added Tax.
06.
Will I be able to access my domain name with or without the "www"?
Yes, you will be able to access the domain name with or without the "www" in the front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com"
